TL;DR
A key capability for success in multidisciplinary teams is smart collaboration. The challenge lies in advancing smart collaboration from the early stages of project initiation to seamless, high-level execution.
In this design science project, we tackle this question by developing actionable design knowledge, offering insights on how to elevate smart collaboration from good to exceptional within firms working across diverse disciplines.
Outcome
This study was motivated by both a practical and a design problem. While previous literature on smart collaboration provides insights into how to introduce it within firms, there is limited understanding of how to fully integrate it into a firm’s daily operations. In this design science project, we sought to address this gap. The study makes three key contributions to the body of design knowledge. First, it develops an artifact aimed at improving smart collaboration. Second, it outlines general design principles for enhancing collaboration, particularly in professional service firms. Third, it provides initial empirical evidence that supports the effectiveness of the proposed design object. We hope that these findings will benefit both scholars and firms looking to move smart collaboration from good to great.
